Leaders at Bovey Castle featured in hospitality power list

Mark Chambers, managing director of the Eden Hotel Collection - which runs Bovey Castle in Dartmoor - has been recognised in The Boutique Hotelier Power List 2025.

Mark was named in the 'Business Leader' category, while people director Lisa Redding has been recognised in the 'Hidden Heroes' category after the hospitality market was invited to nominate individuals.

The recognition comes as Mark gears up to celebrate 20 years with the business in 2026, during which he has overseen Eden Hotel Collection twice being named Small Hotel Group of the Year by the AA, as well as personally being awarded Master Innholder status, which acknowledges the attainment of the highest international standards in hotel management.

Lisa, meanwhile, has been instrumental in devising a people strategy that has put wellbeing at the group's heart, and contributing to Eden's 90-day retention rate averaging 97 per cent, with overall retention up by 28 per cent – its strongest increase since 2018.

This has included the implementation of a science-backed reward and recognition system called the Happy Hub to boost feel-good hormones, as well as the introduction of Wagestream for early access to earned wages.

Mark said: "This recognition is extra special as it has been made by industry peers, and further underlines our hotels' standing not just with the public, but the wider hospitality sector too.

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